Privacy Policy for Candle VPN

1. Introduction

Welcome to Candle VPN. We are committed to protecting your privacy and providing you with a secure VPN service. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our VPN service on Android and iOS platforms.

2. No-Logs Policy

Candle VPN operates under a strict no-logs policy. This means:

• We do not log your browsing history, traffic data, or DNS queries
• We do not store your IP address
• We do not monitor or record your VPN session activity
• We do not collect information about the websites you visit or the applications you use
• We do not store connection timestamps, session duration, or bandwidth usage

3. Information We Do Collect

To provide and maintain our service, we collect only the minimum required information:

• Account Information: Email address for account creation and management
• App Diagnostics: Anonymous crash reports and performance data (optional)
• Payment Information: Processed by third-party payment providers

4. How We Use Your Information

The limited information we collect is used solely for:

• Providing and maintaining the VPN service
• Account authentication and management
• Customer support
• Service improvement and debugging
• Processing payments

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share anonymous, aggregated data for analytical purposes, but this data cannot be used to identify individual users.

6. Security Measures

We implement industry-standard security measures to protect your information:

• End-to-end encryption for all VPN connections
• Secure server infrastructure
• Regular security audits and updates
• Secure data transmission and storage protocols

7. Data Rights and Control

In line with our no-logs policy, we do not store any personal browsing data or activity logs that could be accessed, modified, or deleted. The only data you can manage is your account email address, which can be changed or removed upon account deletion.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.